Welcome To Our New Team Member
Executive Cars Derby Ltd are pleased to announce and would like to welcome our newest team member – Miss Lauren Fogg.
Lauren will be joining us from Monday 27th January 2020 as office administrator. It has been necessary for Lauren to join the company due to the phenomenal growth the business has seen over the last year and to assist the team with the ever increasing workload at our Alvaston based office. Lauren will be the first point of contact with customers dealing with email correspondence and telephone enquiries, diary management, chauffeur queries, organising meetings and appointments and providing support and guidance to the Company Director as well as looking after our ever-growing number of personal and corporate account clients.
Lauren previously worked and trained at DHL based at East Midlands Airport where she excelled in customer service. Her role included answering telephone and email enquiries, tracking enquiries, generating quotations, answering live chats, taking customer bookings and troubleshooting. She gained excellent IT skills and also completed an NVQ qualification in this area. This experience has given her the current soft skills that will enhance the quality, responsiveness and effectiveness of the business moving forward.
Lauren likes to go on long walks with her two dogs and she has a cockatiel called Elmo. Lauren is very family orientated and loves nothing more than to spend time with them especially her baby niece Holly.
We’re very excited to have Lauren on board. Her experience and knowledge in customer services, people management and excellent IT skills will complement our growing team and help us to achieve our goals in 2020.
Posted by: admin | Posted on: January 26, 2020 | Posted in: Generals News
What our Customers Say;
“A true chauffeur experience at a fantastic price. I’ve just had another highly professional and enjoyable journey to Heathrow. Spotless cars and friendly drivers who are happy to leave you in peace to work or are great to chat to.”
“Consistent high quality service. Does exactly what it says it does. Travelling as a single female I feel totally safe and looked after.”
“Delighted with the service provided. First class and will definitely be using and recommending Executive Cars Derby in the future.”
“We have become regular users of Executive Cars and highly recommend them. The service is always friendly and professional and regular updates via text message are sent to ensure we know exactly where our driver is. We wouldn’t use anybody else!”
“First time using Executive Cars Derby, so impressed with this service from booking it to being picked up to and from the airport. Professional service amazing contact of knowing car is on its way and when car has arrived by text and email, very impressed! Would highly recommend and will defiantly be using again.”
“What great service! Picked up from London taken to Derby, greeted with a smile and made to feel welcome and comfortable! I couldn’t recommend the service enough. Thank you so much for getting me home safe!”